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JULY 09, 2020

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Update on Resuming Library Services - July 1, 2020

Dear Chilmark Library patrons,

We miss you! All six island libraries have joined together in a phased plan to resume traditional library services with a focus on keeping us all safe and healthy. After 10 weeks of working from home to bring you more digital materials and online programming your library staff was allowed back in the building.

Our book drops are open, so you can begin to return materials you have been holding during the building shutdown.

We are fulfilling contactless holds. Here’s how it works: 

Placing Holds:

Placing holds is as easy as it’s ever been! There are four fast and easy ways to order library materials:

  • Go online through the CLAMS catalog (*see tips below)
  • Download and use the new Capira CLAMS app on your mobile device (Google Play, Apple App Store)
  • Call (508) 645-3360 and leave a message with your request. Make sure you spell your full name and leave your library card number.
  • Email chil_mail@clamsnet.org with your request. Make sure you include your full name and/or library card number.

*When searching the catalog, you will get the best results if you refine your search using the tools on the left of the screen by selecting “Availability > At a library” and “Collection > Chilmark Public Library” or “Collection > Chilmark – Children’s Collection“. This will ensure that you’re only viewing material that are on our shelves right now.

Available Materials:

We can only pull library materials that you’ve put on hold in advance. We cannot fill walk-up requests at this time. We look forward to having you return to the library to browse or ask for materials on the spot, but that will come later.

CLAMS delivery has resumed so you can request items that are owned by any library in our system. Items sent from other libraries must go through a quarantine period before we make them available. Your patience is greatly appreciated.

We are fulfilling holds for books, audiobooks, DVDs and blu-rays. Other items such as our Library of Things and some electronic equipment are not currently available.

Hold Notification & Pickup:

We will notify you via email or phone when your hold is ready. We will set up a day / time for pick up at the library so that we can prepare your hold prior to your arrival.

Hold pickup will be available from 1pm-4pm Tuesday, Wednesday, Thursday and Saturday. If you are unable to pick up at the designated time, please let us know so other arrangements can be made. 

Same day holds must be placed by 11 am.

Please bring a photo ID or your library card. 

If you send someone else to pick up your holds, you must notify the library prior to their arrival.

Hold pickup location is the covered porch at the front of the library. Your materials will be in brown paper bags with the first four letters of your last name. 

Patrons who are coming to pick up materials must wear a face covering and practice appropriate social distancing. Please do not touch or handle materials addressed to other patrons. 

Please wait on the sidewalk or in your vehicle until the porch is clear of any other patrons. Only one person at a time is permitted on the porch. You will not have contact with staff – your materials will already be checked out and your receipt will be with your bag.

If you are physically unable to walk to the library’s entrance, please bring or send someone who can do it for you.

We miss seeing and catching up with you, but we are not allowed to have in-person conversations at this time. Please call us on the phone if you have questions. Hopefully someday soon we can catch up properly!

Returning Library Materials:

If you have materials to return, please use the exterior book drops located in front of the building. 

Please do not return library materials at the hold pickup area. We treat the return of library material seriously and must ensure proper safety protocols when handling returns. Staff will direct you to return them to the book drops.

All returned materials will be quarantined for 7 days before they are available to the community. That means it will take up to 10 days for materials you have returned to be removed from your account.

We have been fine free since January 2020, so you will not incur late fees now or ever.

Questions?

We understand that things are changing from week to week, so we’re keeping you informed through our website, newsletter and social media channels.

Still have questions? We’re always here to help! Please call us at (508) 645-3360 or email chil_mail@clamsnet.org with your inquiries or special requests.

 

Check out Chilmark Library's latest streaming service: RBdigital


The RBdigital platform offers a broad array of entertainment and educational offerings all in one powerful app. 

Do you want to binge-watch popular British mysteries? Or perhaps learn how to train your dog? Catch what you missed from Sundance? Or watch Michael Buble in concert? Check out the new subscriptions you can access from RBdigital: AcornTV, Indieflix, GreatCourses, Stingray Qello live concerts and music documentaries.

 

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How to Sign-Up:

  • Head to: https://chilmarkma.rbdigital.com/ and select the “Register” link in the upper-right-hand corner of the screen. OR, download the RBdigital app and select “Register now” 

    • You will need your library card number to register.

  • Enter a user name without any spaces (i.e. user123). 

    • Passwords must be at least four characters long and can contain both numbers and letters. 

    • Passwords are case sensitive. Usernames are not. 

  • Each subscription will then ask you to set a password after you have checked out 

    • Pro-tip: use the same password across all subscriptions 


How to Access Content:

  • When you click on one of the provided subscriptions on the home page, you will see a “checkout” option. (For AcornTV and The Great Courses, you will need to select a specific show or course to checkout)

  • You will be asked to create a password for each subscription, but you can input the same password from your initial login to RBdigital. 

  • Each subscription will require you to download the individual app. (i.e. you will need to download the AcornTV if you checked out that subscription). You will need to log in to each subscription app separately with the password you created. 

  • You will have a seven-day pass to checkout TWO subscriptions at once. 

  • You will have unlimited access to those two subscriptions for the seven days. When your access expires, you can checkout the same subscription again, or try a different one. 

  • Your streaming is tied to your library account and your progress will remain saved in any of the subscriptions you have checked out, even when they expire.   


Email Chilmark Library staff for assistance at chil_mail@clamsnet.org with “digital help” in the subject line. We are here to help!

 

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June 4, 2020

Dear Patrons,

In consideration of the guidance of the Massachusetts Department of Public Health, the Massachusetts Library System and in consultation with town officials, the Chilmark Free Public Library is taking the following preventative actions to do our part to help minimize the spread of COVID-19:

The Library building is currently closed. Limited curbside pickup of materials will begin June 18.

Please explore our digital offerings. We have ebooks, eaudios, downloadable magazines, free movie streaming, foreign language courses and more. We will be adding to our digital collection and increasing the monthly limit of Kanopy video streams to 50 per patron.

If you need help accessing our digital items, please email us at chil_mail@clamsnet.org with “digital help” in the subject and your name and phone number in the message.

This situation is rapidly evolving and we are making daily assessments as to the appropriate responses. We will keep you apprised through our website and Facebook page.

Meanwhile, we encourage you to do your part to help prevent the spread of COVID-19. Maintain social distance at all times, always wear a face covering when inside any public space. If you’re not feeling well, please stay home and seek medical attention, as appropriate. Practice good hygiene and hand washing. These healthy habits really do make a difference when it comes to preventing the spread of illness.

Finally, please use trusted, reliable, authoritative sources as you seek out news and information about COVID-19, such as the Center for Disease Control and Prevention https://www.cdc.gov/coronavirus/2019-ncov/index.html and the Massachusetts Department of Public Health https://www.mass.gov/resource/information-on-the-outbreak-of-coronavirus-disease-2019-covid-19

Be well, stay safe,

Your Chilmark Library Team

508-645-3360

chil_mail@clamsnet.org

 

 

 

Welcome!

We are a full-service library with an in-house collection of 34,000 items -- books, magazines, newspapers, movies and more. As a member of the CLAMS Library Consortium, our patrons have direct access to the collections of all 37 member libraries. We also offer access to more than 150,000 digital items - Ebooks, E-audios, digital magazines, online language learning, genealogy research and more. Our technology offerings include computers, wireless internet access, wifi hotspots, copies, fax, a scanner. We're here to serve you. Please let us know how we can help.

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Sign up for our newsletter by visiting https://mailchi.mp/7c85f9fcd915/chilmarklibrarynewsletter

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Consumer Reports

Not sure what kind of washing machine to buy? Wondering if that new cell phone lives up to the hype? We offer free access to the Consumer Reports database, available from any computer or phone. Start your research now.

Click here 

to access the library's Consumer Reports subscription.

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Mango Languages

This premier library language learning service offers interactive online lessons in 72 different languages. The Mango website is accessible to Chilmark Library card holders from any computer, tablet or phone using the free mobile app. Start learning today! Click here to begin your Mango Language journey.

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Ancestry.com

Free access to the world's largest online genealogical database. Fill out your family tree; find access to birth, death and marriage records; census data, immigration records and more. Available in the library from our patron access computers.

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Novelist

Find your next great read. Free access to Novelist, the trusted source in read-alike recommendations. Start your reading list HERE.


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Chilmark Free Public Library
P.O. Box 180
Chilmark, MA 02535
Phone: 508-645-3360
Fax: 508-645-3737